We're pretty easy to get in touch with. We have one email dedicated to all questions, concerns, billing, you name it. Just drop us an email with all the details. ALWAYS mention your username so we know just who we're talking to. If your new to the service or considering signing up....but you have unanswered questions...just ask!

webmaster@shoppingmalljapan.com

You can also post in our forums. If you're looking for specific items, help with things unsupported or unrelated to SMJ, or just questions in general feel free to post!