Before contacting us, please be sure your question or concern is not covered in the FAQ.
We have one dedicated email address for all questions, concerns, billing, everything. Just be sure to let us know all the details and concerns reguarding your questions. Even if you're new to the service or considering signing up, feel free to ask us a few Q's beforehand. Always include your username if you're a registered customer.
If inquiring about something we've previously discussed, be sure to quote the old emails.
You may also post in our forums if looking for general help or advice. But please, if its a question that only an SMJ employee can answer for you, please email us first. |
